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Privacy Policy

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We regularly update this Privacy Policy to clarify our practices and to reflect new or different privacy practices, such as when we add new services, features or elements to the Site. If we make any material changes we will notify you, or by e-mail ( sent to the e-mail address specified in your account), or via notice on the Site or using other methods. You can check when this version of the Privacy Notice has been adopted, referring to the aforementioned “Effective Date”.You therefore understand that your continued use of the Website, after we have sent a notice about the changes made to the Privacy Notice, means that the collection, control, processing and use of your personal data are subject to the updating of the Privacy Notice. If you have any objections to any changes, you can change the settings of your account or close your account as indicated below.


Privacy Policy

Privacy disclaimer

Welcome to the “flexinn.it” websites, then the Site.We invite you to read our Privacy Policy, which applies when you browse the site, regardless of whether you decide to use the services and / or purchase the products. We also invite you to read the General Conditions of Use of the Site, as they also contain information on privacy and security systems adopted by the Site.The processing of personal data of users of the site will be carried out in Italy and conducted in accordance with applicable European legislation: European Data Protection Regulation no. 2016/679 (GDPR), which regulates the processing of personal data carried out by anyone who is resident or is based in Italy. FLEXINN srl Via Brescia, 1/3, Montemurlo (PO) – REA PO434270 – C.F. and VAT number 01590960975, deals with the execution of e-commerce services and sale of products through the Website.

1. THE POLICY

Each person has the right to the protection of their personal data. Flexinn sas respects the right of its users to be informed about the collection and processing of their personal data. We always try to respect a principle of strict necessity in the processing of data that can identify your person, even indirectly. For this reason, we have configured the Site so that the use of your personal data is reduced to the minimum necessary and so as to exclude treatment when the purposes pursued in individual cases can be achieved through the use of anonymous data or by other means, that allow to identify the interested party only in case of necessity or at the request of the authorities and the police forces. This Privacy Policy provides any useful information to understand how to collect and use information that identifies users of the Site. For more information on our Privacy Policy you can send requests via e-mail to info@flexinn.it

2. WHO CONTAINS THE DATA, AS AND FOR WHAT PURPOSE

The Flexinn sas group is the owner of the processing of the Personal Data of the users of the Site, aimed at the management, conclusion and execution of commercial transactions, commercial communication also through profiling activities, through the same site (“Purpose”). In the case of communicative and profiling purposes, the legal basis of the processing is the consent of the interested party. For exclusively organizational and functional needs, we have appointed some external managers of the processing of personal data of users of the Site, for purposes strictly related and related to the provision of services on the Site, including the sale of products. These managers have been chosen because they have demonstrated their ability, experience and reliability, and provide a suitable guarantee of full compliance with the current provisions on treatment, including the data security profile. The managers process the personal data of the users of the Site according to the instructions given by Flexinn sas.To get a list of the managers who process your data, please contact Customer Service or send an email to the following email address: info@flexinn.itIn particular, in the pursuit of the Purposes, as part of the process of purchasing products on the Site we collect Personal Data (such as personal data, e-mail address, postal address, credit card and bank details, telephone number) through the order form for the sale of products on the Website.
Your personal data are processed mainly in electronic format and in some cases even in paper format, such as when the processing of your data is necessary to prevent fraud on the Site.Your personal data will be stored in the form that allows your identification for the time strictly necessary for the purpose for which they were collected and subsequently processed and, in any case, within the limits of the law. In order to ensure that your personal data is always accurate, up-to-date, complete and relevant, we invite you to report any changes made to the following e-mail address: info@flexinn.itExcept as otherwise provided herein, your personal data will not be disclosed to third parties for purposes not permitted by law or without your express consent.Your data are also made available to third parties, for ancillary purposes and related to the provision of services requested by the user (for example, for transactions relating to purchases). For details on this aspect, see what has been said after paragraph 4 (To whom we communicate your personal data). At any time you can request and obtain an updated list of data processors by writing to the following email address: info@flexinn.itYour data may be disclosed to police forces or judicial authorities, for example in the context of anti-fraud services of the Site, in accordance with the law and if required. Your data will also be accessible to the Data Processors, as indicated in this paragraph 2, and for the specific purposes indicated in the same paragraph. Your personal data may not be transferred abroad, to countries outside the European Union, which do not ensure adequate levels of personal protection. If this is necessary for the achievement of the purposes, we assure you that the transfer of your personal data to countries that do not belong to the European Union and that do not ensure adequate levels of protection, will be performed only after conclusion between Flexinn sas and said subjects of specific contracts, containing adequate safeguard clauses for the protection of your personal data, in compliance with applicable law and regulations.The purposes for which your personal data are specifically known, from time to time, in the information text submitted on the page where the provision of personal data is requested.It may happen that Flexinn sas treats personal data of third parties communicated directly by its users to Flexinn sas, es. when the user intends to report to a friend a service or product for sale on the Site or if the user purchases a product to be delivered to a friend or when the subject paying the purchase price is different from the subject to whom the product is sent.In the above cases you are invited to obtain the consent of the person to whom the data refer before communicating them to Flexinn sas, and to inform you of this Privacy Policy because you will be the only one responsible for the communication of information and data relating to third parties. subjects, without these expressly requested, and for their incorrect use or contrary to the law. In any case, Flexinn sas, within the limits of the provisions of the law, will comply with the obligation of disclosure to the reported user and, where necessary, will request its express consent, upon registration in its archives of the related personal data .

3. FAILURE TO PROVIDE PERSONAL DATA AND CONSEQUENCES

The provision of your personal data to Flexinn sas and, in particular, personal data, your e-mail address, your postal address, your credit / debit card and bank account details and telephone number is necessary to achieve the Purpose.Some of these data could be indispensable to fulfill obligations deriving from laws or regulations or the provision of other services rendered on the Site and requested by you.Failure to provide certain data, identified on the Site with the character (*), could make it impossible to execute the purchase contract of the products or to correctly fulfill the obligations of law and regulation. Failure to provide data may therefore constitute, according to the circumstances, a legitimate and justified reason for not executing the contract for the purchase of products on the Website or for the provision of services through the Website.The indication to Flexinn sas of further Personal Data, other than those of obligatory conferment, is optional and does not involve any consequence regarding the purchase of products on the Site.

4. TO WHOM WE COMMUNICATE THE PERSONAL DATA

The Flexinn Group will handle the data provided by users for the exclusive purposes of providing services to users themselves, such as in particular: communications and commercial information, including from partner companies, through newsletters and / or in order to respond to any communications received , as well as related activities (including, but not limited to administrative, managerial, statistical, marketing and commercial), either with manual or electronic and / or automated methods.The data will not be disclosed, transferred or otherwise transferred to other third parties, without users being previously informed and, with their consent, when this is required by law.

5. HOW WE COLLECT YOUR DATA ON THE SITE

The Flexinn sas Group collects personal data and other information in the context of online registration processes on the Site or sending order forms to purchase products on the Site for the conclusion of electronic commerce transactions. Such data are processed by Flexinn sas within the limits and the purposes illustrated in the information presented to the user in the specific data collection section.

6. SECURITY MEASURES

We have adopted security measures in order to minimize the risk of destruction or loss, even accidental, of the data itself, unauthorized access or processing that is not allowed or does not comply with the collection purposes indicated in our Privacy Policy.However, since it is not possible to guarantee that the measures taken for the security of the Site and the transmission of data and information on the Site limit or exclude any risk of unauthorized access or data loss, we urge you to make sure that your computer is equipped with up-to-date antivirus software for the protection of data transmission both inbound and outbound and that your Internet service provider has adopted firewalls and anti-spam filters or suitable for the security of data transmission over the network.

7. YOUR RIGHT TO ACCESS DATA AND OTHER RIGHTS

As foreseen by articles 15 – 22 of the GDPR, you always have the right to obtain confirmation of the existence or not of personal data concerning you, even if not yet registered, and their communication in intelligible form. You also have the right to obtain information about the origin of your personal data, the purpose and method of processing your personal data, the logic applied in case of treatment with the help of electronic tools, the identification details of the holder and of the data processors, the indication of the subjects or categories of subjects to whom the personal data may be communicated or who may come to know them, for example, as data processors or data processors. In part, this information is contained in our Privacy Policy; To find out more, you can send an e-mail to info@flexinn.itYou always have the right to obtain from Flexinn sas:- the updating, correction or, when interested, the integration of your personal data;- the cancellation, transformation into anonymous form or blocking of your personal data, possibly processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed;- the attestation that the above operations have been brought to the attention, also with regard to their content, of those to whom the data have been communicated or disseminated, except in the case where this fulfillment proves impossible or involves a use of means manifestly disproportionate to the protected right.You will have, however, the right to object in whole or in part:- for legitimate reasons, the processing of personal data concerning you, even if pertinent to the purpose of the collection;- to the processing of personal data concerning you for the purpose of sending advertising material or direct marketing or for carrying out market research or commercial communication.- You may freely and at any time exercise your rights, provided that this is within the limits of the law, with a request to Flexinn sas to the email address info@flexinn.it to which we will provide appropriate feedback.

8. LINKS TO OTHER WEBSITES

Flexinn sas does not control or perform monitoring operations on these websites and their contents. Flexinn sas can not be held responsible for the contents of these sites and the rules adopted by them with regard to your privacy and the processing of your personal data during your navigation operations. Therefore, please pay attention when you connect to these websites, through the links on our website and carefully read their terms and conditions of use and privacy regulations. The Website Privacy Policy does not apply to third party websites nor does Flexinn sas be in any way responsible for the privacy policy applied by said websites.The Site provides links to these websites solely to facilitate the user in searching and browsing and to facilitate hypertext links on the Internet to other websites. The activation of the links does not imply any recommendation or indication of Flexinn sas for accessing and browsing these websites, nor any guarantee regarding their contents, services or goods supplied and sold to Internet users.

9. HOLDER AND RESPONSIBLE FOR PROTECTION

The Data Controller is FLEXINN srl Via Brescia, 1/3, Montemurlo (PO) – REA PO434270 – C.F. and VAT number 01590960975 and the companies of the group.Responsible for Data Protection is FLEXINN srl Via Brescia, 1/3, Montemurlo (PO) – REA PO434270 – C.F. and VAT number 01590960975If you wish to receive more information on how Flexinn sas process your personal data, please write an e-mail to the following e-mail address: info@flexinn.itTo know your rights and be up to date on the legislation on the protection of persons with regard to the processing of personal data, we recommend you visit the website of the Guarantor for the protection of personal data at http://www.garanteprivacy.it /

10. COMPLAINTS TO COMPETENT AUTHORITY

Complaint can be filed in relation to the treatment to the competent Authority: Guarantor on the Protection of Personal Data, Piazza di Monte Citorio n. 121 00186 ROMA, Fax: (+39) 06.69677.3785, Telephone switchboard: (+39) 06.696771, E-mail: garante@gpdp.it

11. APPLICABLE LAW

This Privacy Policy is defined on the basis of the GDPR.The GDPR guarantees that the processing of personal data will be carried out respecting the fundamental rights and freedoms, as well as the dignity of the interested party, with particular reference to privacy, personal identity and the right to protection of personal data.

12. CHANGES AND UPDATES OF THE PRIVACY POLICY OF THE SITE

Flexinn sas may modify or simply update, in whole or in part, the Privacy Policy of the Site, also in consideration of changes in the law or regulation that regulate this matter and protect your rights. Changes and updates to the Website’s Privacy Policy will be notified to users on the Website homepage as soon as they are adopted and will be binding as soon as they are published on the website in this section. We therefore ask you to regularly access this section to check the publication of the most recent and updated Website Privacy Policy.


Declaration on data protection and consent to the use of data

Transparency in the use and protection of data is a matter of trust and for Flexinn sas your trust is very important. We have the most complete respect for your privacy and personal sphere.For us, the protection, detection, processing and use of your personal data according to applicable laws is an essential aspect of our work. In order to transmit the commitment with which we take care of your privacy, and to allow you to visit our sites in peace, we process your personal data scrupulously respecting the directives required by law, and with this document we want to inform you about our procedures detection and use of data.

You can print or save this specially prepared document in PDF format, or you can rotate the site at any time by clicking on the “Back to Site” buttons.

With the consent to the following declaration on data protection, authorize FLEXINN srl Via Brescia, 1/3, Montemurlo (PO) – REA PO434270 – C.F. and VAT number 01590960975 to collect, process and use your personal data in compliance with the laws on data protection and the following provisions.

1. Responsible website

The site responsible for the collection, processing and use of your personal data in accordance with the Federal Data Protection Act is Flexinn sas.If you wish to deny your consent to the detection, processing and use of your personal data in accordance with the provisions on data protection or if you intend to refuse consent to individual points, you can send your declaration by email, fax or letter to the following contacts:

FLEXINN srl Via Brescia, 1/3, 59013, Montemurlo (PO) – REA PO434270 – C.F. e P.IVA 01590960975

Fax: +039 0574 721323
Email: info@flexinn.it

 

2. Detection, processing and use of personal data

2.1 Personal data

By “personal data” we mean indications regarding objective or personal situations of a specific physical person or of an identifiable natural person; for example it is your name, or even your address or your phone number and all the information or data that are communicated to us at registration on flexinn.it. The statistical data that are collected when you visit our eCommerce for example and that are not directly traceable to your person, are not considered personal data. In this sense, for example, the statistics concerning which pages of our eCommerce are most visited or how many users visit certain pages of Flexinn sas are not considered data referable to specific users.

2.2 Customer account

For each registered customer, we have direct access to the data saved on our site (Customer Area). Here you have the possibility to view and modify data regarding the purchases made, the orders opened and the last shipments processed; it is also possible to update this information regarding shipping addresses and anything else necessary for the best use of the service.In no area of the site will be recorded bank details and those related to the payment system that you prefer to use. The confidentiality and confidentiality of the access data is under the personal responsibility of the client. We can not take responsibility for passwords used unlawfully, except in cases where the abuse is attributable to our responsibility.

With the “Remember me” function we want to make the use of our websites as pleasant as possible. This feature allows you to use our services without having to reconnect each time. For security reasons, you will be asked for the password again when you want, for example, to change your personal data or place an order. We recommend that you do not use this feature when your computer is used by multiple users. Please note that the “stay connected” function is not available when you use a setting that automatically deletes saved cookies at each session.

2.3 Detection, processing and use of your personal data

Data protection is very important to us. Therefore, when we collect, process and use your personal data, we scrupulously comply with the provisions of the data protection law and the media law. We track, save and process your data for the overall processing of your purchase, including any future guarantees for our customer services, technical administration and for our marketing purposes. Your personal data will be disclosed to third parties only if this is necessary for the fulfillment of the contract or billing or if you have previously given your consent. Our service providers (eg transporters, logistics companies, banks) receive the data necessary to fulfill the order and the contract. Our service providers can use the data provided only for the performance of their duties. They do not have the right to use the information for other purposes.

For your order we need to receive the correct information on the name, address and payment details. We need your email address to be able to confirm the order and to communicate with you. We also use it for your identification (customer access). Finally, through the e-mail address, you receive confirmation of order and delivery.

In the event that there is no obligation to store data and if you have used the right to request the cancellation, your data will be deleted when it will no longer be necessary for the purpose for which they were saved, or if the archiving should be prohibited for other legal reasons.

2.4 Use of your data for advertising purposes

We use your data, as well as for the conduct of your purchase at Flexinn sas, also to contact you, and provide information about your orders, products or marketing activities and to suggest products or services that may interest you.

You have at any time the right to revoke your authorization for the use of personal data for advertising purposes, both as a whole and for individual activities; this will not entail other costs in addition to the base rate for sending the revocation. Just send a written communication to the contacts mentioned in point 1 (eg e-mail, fax, letter).

2.4.1 Newsletter

To send the newsletter we use the so-called Single Opt-In procedure, or we will send you the newsletter by email only if you have already expressly confirmed that we must activate the newsletter service.

If you no longer wish to receive the newsletter or other types of communication for advertising purposes, you have at any time the right to revoke your authorization; this will not entail other costs than the base rate for sending the revocation. It is sufficient to send a written communication to the contacts mentioned in point 1 (eg e-mail, fax, letter). Obviously in every advertising email you will also find the link for deactivation.

2.4.2 Advertising of products by email

As a customer of flexinn.it you can regularly receive our product advertisements via email, regardless of your subscription to our newsletter service. By doing so we intend to send you information about the products in our catalog that may interest you, based on your most recent visits to Flexinn sas. All this in strict compliance with the provisions of the law.If you do not wish to receive advertising of products or other types of communication for advertising purposes, you have at any time the right to revoke your authorization; this will not entail other costs than the base rate for sending the revocation. It is sufficient to send a written communication to the contacts mentioned in point 1 (eg e-mail, fax, letter). Obviously in every advertising email you will also find the link for deactivation.

2.4.3 Personalized advertising for you

The information we receive from you helps us to constantly improve your shopping experience and make it more pleasant and personalized. The information transferred by you or automatically generated is used to create an advertisement appropriate to your interests. To this end we use the information available, e.g. confirmation of receipt and reading of emails, information about the computer and internet connection, operating system and platform, your order file, your service archive, date and time when you visited the site and the products you viewed.

We use this information only as a pseudonym. The analysis and study of this information allow us to optimize our websites and our range of offers on the internet; in this way we can send you the most appropriate advertisement to your needs, that is advertising that can suggest products that could actually meet your interest. Our goal is to create an interesting and useful advertisement for you. In fact, the analysis of your data, made in the form of a pseudonym, help us not to send you random advertising. On the contrary, by e-mail or post we send you advertising as a newsletter and suggestions of products that correspond to your interests. Therefore it occurs for example which advertising email you open; this in order not to send useless emails.

I authorize Flexinn sas to use the data supplied by me and other information saved on my client account, as well as usage data in the form of a pseudonym, in order to receive personalized advertising and / or special offers and services.

If you no longer wish to receive personalized advertising, you have at any time the right to completely revoke your authorization or withdraw consent for certain activities. To this end, just send a written communication to the contacts mentioned in point 1 (eg e-mail, fax, letter).

2.4.4 Market research and opinion polling

We use your data for market research and opinion polls. We use the data in an exclusively anonymous form for statistical purposes and only for Flexinn sas. Your survey responses will not be shared with third parties or posted. We do not save your survey responses with your email address or other personal information.

I authorize Flexinn sas to process and use my personal data for its own purposes, for the purpose of carrying out market research and opinion polls.

You have at any time the right to revoke your authorization to use data for market research and opinion polls or withdraw consent for certain activities; this will not entail other costs in addition to the base rate for sending the revocation. It is sufficient to send a written communication to the contacts mentioned in point 1 (eg e-mail, fax, letter). Obviously in every advertising email you will also find the link for deactivation.


Extended information text on the use of cookies

This website uses technical cookies to ensure the correct functioning of the procedures and to improve the experience of using online applications. This document provides information on the use of cookies and similar technologies, how they are used by the site and how to manage them.

Definitions

Cookies are small text files that the sites visited by users send to their terminals, where they are stored before being re-transmitted to the same sites on the next visit. Cookies of the c.d. “Third parties” are, however, set by a website other than the one the user is visiting. This is because on each site may be present elements (images, maps, sounds, specific links to web pages of other domains, etc.) that reside on servers other than the site visited.

Types of cookies

Based on the characteristics and use of cookies we can distinguish different categories:

– Technical cookies. Technical cookies are those used for the sole purpose of “transmitting a communication over an electronic communications network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service “(see Article 122, paragraph 1, of the Code). They are not used for other purposes and are normally installed directly by the owner or operator of the website. They can be divided into navigation or session cookies, which guarantee the normal navigation and use of the website; analytics cookies, similar to technical cookies when used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site; Functionality cookies, which allow the user to navigate according to a series of selected criteria in order to improve the service rendered to the same. For the installation of these cookies, the prior consent of users is not required, while the obligation to provide information pursuant to art. 13 of the Code, that the site manager, if he uses only such devices, will be able to provide in the manner he deems most suitable.

– Profiling cookies. Profiling cookies are designed to create profiles related to the user and are used in order to send advertising messages in line with the preferences expressed by the same in the context of surfing the net. Due to the particular invasiveness that such devices may have in the private sphere of users, European and Italian legislation requires the user to be adequately informed about their use and express their valid consent. The art. 122 of the Code whereby “the storage of information in the terminal equipment of a contractor or a user or access to information already filed is permitted only on condition that the contractor or the user has given his consent after being informed with the simplified procedures referred to in Article 13, paragraph 3 “(Article 122, paragraph 1, of the Code). This site does not use profiling cookies.

“Third-party” cookies

By visiting this website you may receive cookies from sites managed by other organizations (“third parties”). An example is represented by the presence of “social plugins” for Facebook, Twitter, Google+ or LinkedIn, or systems for displaying embedded (integrated) multimedia content such as Youtube, Flikr. These are parts generated directly by the aforementioned sites and integrated into the web page of the visited host site. The presence of these plugins involves the transmission of cookies to and from all the sites managed by third parties. The management of information collected by “third parties” is governed by the relevant information to which reference is made. To guarantee greater transparency and convenience, the web addresses of the various information and methods for managing cookies are set out below.

Facebook informative: https://www.facebook.com/help/cookies/
Facebook (configuration): log in to your account. Privacy section.
Twitter informative: https://support.twitter.com/articles/20170514
Twitter (configuration): https://twitter.com/settings/security
Linkedin informative: https://www.linkedin.com/legal/cookie-policy
Linkedin (configuration): https://www.linkedin.com/settings/
YoutubeGoogle+ informative: http://www.google.it/intl/it/policies/technologies/cookies/
YoutubeGoogle+ (configuration): http://www.google.it/intl/it/policies/technologies/managing/
Pinterest informativeconfigurationhttps://about.pinterest.com/it/privacy-policy

Cookie analytics

Google Analytics

The site also includes components transmitted by Google Analytics, a web traffic analysis service provided by Google, Inc. (“Google”). These cookies are used for the sole purpose of monitoring and improving site performance. For more information, please refer to the link below:

https://www.google.it/policies/privacy/partners/

The user can selectively disable the action of Google Analytics by installing on his browser the opt-out component provided by Google. To disable the action of Google Analytics, please refer to the link below:

https://tools.google.com/dlpage/gaoptout

Duration of cookies

Some cookies (session cookies) remain active only until the browser is closed or when a logout command is executed. Other cookies “survive” when the browser is closed and are also available in subsequent visits by the user. These cookies are called persistent and their duration is set by the server when they are created. In some cases a deadline is set, in other cases the duration is unlimited.

Cookies management

The user can decide whether or not to accept cookies using the settings of his browser.Attention: with the total or partial disabling of technical cookies could compromise the optimal use of the site.The disabling of “third-party” cookies does not affect the navigability in any way.The setting can be defined specifically for different websites and web applications. In addition, the browsers allow you to define different settings for cookies “owners” and those of “third parties”. As an example, in Firefox, through the menu Tools-> Options-> Privacy, you can access a control panel where you can define whether or not to accept the different types of cookies and proceed with their removal. On the Internet it is easy to find documentation on how to set the cookie management rules for your browser, as examples you can find some addresses related to the main browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=it
Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
Opera: http://help.opera.com/Windows/10.00/it/cookies.html
Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

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Tel.: +039 0574 720629

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